San & Associates
Specialties & Case Types
Review Insights
Strengths
- professional attitude
- polite communication
- empathetic approach
Areas for Improvement
- extremely slow processing and response times
- unfulfilled promises and broken commitments
- unprofessional staff conduct and rudeness
Highly polarized with serious service complaints. Most negative reviews cite slow response times, unfulfilled promises, and unprofessional conduct; positive reviews lack detail.
Reviews (54)
Dear Fok Yen Chong, Thank you very much for taking the time to share your feedbacks. We greatly appreciate your comments and are very pleased to learn that overall, you had a positive experience with us. We look forward to assist you in the future! Thank you. The Management
The lawyers have good attitudes and speak politely. It is a good company.
"The best legal team around! Professional, empathetic, and highly effective
Dear Cynthia Kooyf, Thank you very much for taking the time to share your feedbacks. We greatly appreciate your comments and are very pleased to learn that overall, you had a positive experience with us. We look forward to assist you in the future! Thank you. The Management
Dear Lim Seang, Thank you very much for taking the time to share your feedbacks. We greatly appreciate your comments and are very pleased to learn that overall, you had a positive experience with us. We look forward to assist you in the future! Thankyou. The Management
Not so good
Dear Boonhee Seow, Thank you for your review. We would like to extend our sincere apologies for the unpleasant experience that you have encountered with our firm. Please rest assured that we have conveyed all your concerns to our team so that corrective action can be taken to prevent a recurrence. We hope to be able to assist you in future. Thank you. The Management
Lack of parking
WORST Lawyer film ever!! unprofessional!! talk rude...
Dear Lee Tze Hian, Thank you for your review. We would like to extend our sincere apologies for the unpleasant experience that you have encountered with our firm. Please rest assured that we have conveyed all your concerns to our team so that corrective action can be taken to prevent a recurrence. We hope to be able to assist you in future. Thank you. The Management
cannot reach their phone, what happened?
Requested a strata title document since September 2025. No reply for three months. Called again last week, was promised to have it ready last Friday but still to no avail. This week cannot reach the contact
Super slow in processing my house agreement. Totally not professional at all. Very regret, why ideal property choose you?
Slow response.... Very very very slow
Dear Ms Wanliyana, Thank you for your review. We would like to extend our sincere apologies for the unpleasant experience that you have encountered with our firm. Please rest assured that we have conveyed all your concerns to our team so that corrective action can be taken to prevent a recurrence. We hope to be able to assist you in future. Thank you. The Management
previously i used this lawyer firm for S&P n loan agreement, I called to ask for quotation as a return customer . Promised to contact me next day but is empty promise.
Dear Lian Huat Khor, Thank you for your review. We would like to extend our sincere apologies for the unpleasant experience that you have encountered with our firm. Please rest assured that we have conveyed all your concerns to our team so that corrective action can be taken to prevent a recurrence. We hope to be able to assist you in future. Thank you. The Management
Not so satisfied with Ms Zura services, she inform my strata is done but it actually was not done.
Dear Jia Qian Sik, Thank you for your review. We would like to extend our sincere apologies for the unpleasant experience that you have encountered with our firm. Please rest assured that we have conveyed all your concerns to our team so that corrective action can be taken to prevent a recurrence. We hope to be able to assist you in future. Thank you. The Management
The service is super bad ,I just wanted the clerk - Kathy help me quote the strata title of my house, until now already over one month still can't get any feedback..She just said busy ,no times & didn't reply message...
Dear Lim Penny, Thank you for your review. We would like to extend our sincere apologies for the unpleasant experience that you have encountered with our firm. Please rest assured that we have conveyed all your concerns to our team so that corrective action can be taken to prevent a recurrence. We hope to be able to assist you in future. Thank you. The Management
Just happened to see some past year reviews here and the same feeling, seems nothing improved. Not professional and have bad service experience with Zura.