Syariah Court Singapore

Firstly one of the staff named solehah was super helpful and can see that she is trying her very best to get her work done. Additionally, the enquiry staff were very nice and knowledgeable about what they are doing. Also, the enquiry staff are not at fault if there is some shortcomings (hopefully syariah court will do something about it). Thanks.

Hi don't mind i have nothing much to say as this my first time attending this issues thank you bye may god bless us all

Mediator was rude, snapped at us and said "I know my work" "I'm not asking you". Kept questioning our choices when it's obviously stated in the papers that we're agreeable with the agreement stated. Such a disgrace to be representing Islam court. Why are you even in this sector when you can't demonstrate empathy? Divorce is not an easy process and the staff here (from the counselling session to the mediation session) who ironically have no people skills, are making it worse. Do better

I'm writing to share my experience with your service. Unfortunately, my visit was marred by unfriendly staff who weren't willing to assist me. I had to wait for 2 hours, and there was an issue with your Queue Management System, but no one bothered to help me. After waiting for 1 hour, I approached the counter staff, Solehah and Khairul, and they insisted I wait for my name to be called, despite many people being seen by the mediation team out of turn. The registration staff wasn't helpful either, simply telling me to wait at the waiting area without any further assistance. I was the last one to leave the court, which speaks volumes about the efficiency and customer service. I believe the staff could have informed the mediator to call for my name, which would have saved me the unnecessary wait. This was evident when I knocked on the mediator's door, and they had no idea I was still waiting, highlighting the lack of communication and coordination. I am unsatisfied with the unprofessional service provided by your staff. I hope my feedback helps improve your services. Visitors coming here please take note.

This must be the worst government organisation!! Spent the whole night on their website to figure out how to abstract my divorce certificate and mind you, l didn’t do it alone, my fiance was there to help but to no avail. The website is a complete rubbish! So complicated! Decided to go there the next day but you know what, they said l can only do it online and showed me a few instruction papers for me to take pictures and for me to follow when I’m back home! Like bro…seriously for just a piece of paper! Imagine the trouble of taking a day off from work or traveling from another end of Sg! Was so shocked to see here that there are so many people having the same issue! If there’re so much such cases, why can’t they do something about it! Btw, my fiance is a convert…this is so embarrassing! *Is there a zero star option? 3 months already and l still haven’t received my cert! Already made payment! What a joke!

15 October 2025-What is Syariah Court doing exactly because all i read are complaints,dissatisfaction,frustration, discontent,exasperation and vexation?Is the Singapore government aware of Syariah Court incompetence of handling Muslim affairs?Why does a Muslim institution hire rude staff?Don't your staff go through training?The Singapore government should allow Muslims to choose civil law when the Syariah Law fails.

The worst place for them handling divorce case . Drag and drag for cases . What if abuse case and all . Because of that, they can't do anything . Tanggung la dose all.

if can i will 0 star, my fiance been waiting for a copy of divorce letter since last september 2025, so many visits n calls all useless. everytime ask they just asking to apply online and keep reapplying n paying money more nothing. worst ever service. i couldn’t move forward with marriage due to this letter it has been 6 months waiting for a single copy of letter 🤦🏼‍♀️

Seriously the worse ever service that I ever experienced.. keep on asking to download all kind of Form without any guidance.. They only know to give date and time... Why making our divorce case so difficult??? If we passed away.. would u answer for our sins?!! I hope u guys know the meaning of Kifarah.. people wanna end it as smooth as possible.. BUT u guys making it difficult..

I sincerely duaa that every single one working in Syariah who are responsible for prolonging divorce cases for redundant purposes, then causing people to suffer in abusive marriages longer, will be held accountable by Allah SWT on the judgment day. Every single time you delay a court hearing for no valid reason, you are trapping someone in a marriage that is no longer viable. Not to mention the impact it will have on their children. How do you sleep at night? Kerja itu ibadah. Syariah Court needs to be overhauled and start from scratch, with people who are competent working for them with not just basic Syariah law knowledge. It seems like the customer service agents are like just any Tom, Dick and Harry picked up on the road side for cheap. No knowledge of Syariah laws, yet so arrogant on the call, when in actual fact, they should know the people calling in, are usually people in distress. No empathy. So again, I shall repeat. May Allah SWT see all that you are doing, and you shall be held accountable for the sufferings you caused.

Worst online portal for governing body, cannot compare to other websites. Alien interface, not user friendly, many "blockade". From the stupid replies and comments, feels like nobody is really working efficiently, are they are using interns or partimers to handle the enquiries? Huge waste of taxpayers money, should have just merge them under other governing body since from what i can conclude the input doesnt equate the output. Zero efficiency.

Muslim Law here have to change and lessen waiting time to quickly excute and expedite the end of the journey of marriage life. Makes things easier for both parties cuz we no longer able to live life under the same roof.

The worst government service I’ve ever experienced. The call centre staff over the phone was very unprofessional and not responsive. No empathy at all and fail to uphold commitments, left me waiting unnecessarily! I strongly agree to one of the reviews below, civil law should take over this matter. Syariah court is hopeless!

I don't recommend Ustaz Aiman Khalid. His responses are very slow, he's not very humble, he couldn't guide us properly, he's sarcastic, and in my opinion his knowledge about marriage isn't very strong.

Entire organizational structure has to be changed. Portal has poor user interface experience. Website is old school, expect us to fill up our own form and submit with a hefty fee. Case was brought up on 2023 up till now 2025 no outcome or verdict. Was 15mins late for PTC and they suka suka just adjourned the meeting and postponed next 4 months. People already took countless unpaid leave and time off but treat us like clowns. Suka2 adjourned then we suka2 don't come see you want to adjourned how many times. From the counseling session already messed up, because they gave hukum without court advice. Cause alot of distress, anxiety and uncertainty to my marital affairs with delayed verdict and results. I have to say this I'm not coming back anymore even with dates you guys set. You guys will tanggung my marital affairs for not serving us fair and quickly when we had come towards you for a proper justice. Sorry to say but I think you guys should let the civil law take over this matter temporarily until you guys are ready to administered this court. Unprofessional, inefficient. The review says it all.

VERY RUDE STAFF. NOT DOING THEIR JOB. HAVE SUBMIT THE AFFIDAVIT BUT SAID I DID NOT. NOT CHECKING THE SYSTEM PROPERLY. NOW HAVE TO SUBMIT AGAIN AND THE STAFF SAID IF I NEVER SUBMIT. CASE WILL CLOSE. have been going since 2023!! and they are not doing their JOB!! worse since forever THIS SYARIAH COURT. please do something with your SYSTEM AND NEED ALOT OF IMPROVEMENT ON IT! you all are wasting peoples time!

The worst court in Singapore and the whole world. My child was being abused still can put her in the same household as the abusers. Guy binte Ghazali. Hearing but only between the lawyers and Judge. I was not invited to the hearing. Why keep confidential? Because you dont want the custody goes to the father. Such a shame a child being abused left right and center and the judge did not want to change the custody. See you on the other side Guy binte ghazali

I have been emailing Syariah Court with regards to the access to my daughters and it's been weeks but no reply. Is it so difficult to reply to emails. It's been 5 months and 22 days since I last seen my daughters. FJC, FSC all pointing fingers at you, SYC but you are taking your time. I am losing time with my children. Time I can never get back. And it is not only me, at least 70 alienated parents have shared with me their accounts and all of them told me it too them AT LEAST 2 YEARS to see their children again. You think it is ok for a parent to not see their children for 2 years? Maybe it is ok for you to take your time with cases and also ignoring emails because at the end of your paid hours, you come back home to your family and your children. We alienated parents go through hell daily without our children. You carry the name "Syariah" and you are supposed to be representing and upholding Islamic Laws but yet this is how you conduct yourself. Look at what everyone has to say on your Google Review. If you are shorthanded, hire more. Don't let our children's mental well-being and future be affected just because they are denied their other parent and you are not taking Parental Alienation seriously. Buck up